3本助你提升沟通能力的畅销书
本书详细剖析了人们在沟通上常见的盲点，并提供了许多立竿见影的谈话、倾听、行动技巧，辅以丰富的对话情境和轻松幽默的小故事，帮助读者以最迅速的方式掌握这些技巧。
说的切中要点，让对方清楚知道你的看法，是一种能力；说的圆满得体，让对方自动反省，是一种智慧。运用本书提供的技巧，不论是多么难以应对的局面，你都能够以事半功倍的效率轻松面对。
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life’s most difficult and important conversations, say what’s on your mind, and achieve the positive resolutions you want. You’ll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
语言的魔力 – Sleight of Mouth: The Magic of Conversational Belief Change by Robert B. Dilts从如何与别人交谈到确定自己的生活道路；从简单的句式转换到各种回应术模式的综合运用，《语言的魔力》在不知不觉间转变了我们的信念，教会了我们一种全新的世界观——这就是回应术的神奇之处。或许《语言的魔力》教会你的远不止这些。一个积极的人生态度；一种快乐、健康的心理状态，体现在我们日常生活的点点滴滴中。
Sleight of Mouth is about the magic of words and language. Language is one of the key representational systems from which we build our mental models of the world, and has a tremendous influence upon how we perceive and respond to the world around us.
As Sigmund Freud pointed out, “Words and magic were in the beginning one and the same thing.” The right words at the right time can be uplifting, changing the course of someone’s life for the better; opening up new vistas and possibilities. Unfortunately, words can also confuse and limit us as easily as they can empower us. The wrong words at the wrong time can be hurtful and damaging.
Sleight of Mouth patterns come from the study of how language has been, and can be, used to make an impact on people’s lives and emotions. This book represents over twenty years of study and practice with respect to the influence of language and its potential to change our lives. Author Robert Dilts (whose other works include Visionary Leadership Skills, Strategies of Genius, Dynamic Learning and Modeling With NLP) has examined the language patterns of people such as Socrates, Abraham Lincoln, Mahatma Gandhi, Adolph Hitler, Milton Erickson and Jesus of Nazareth. Sleight of Mouth patterns are made up of verbal categories and distinctions by which key beliefs can be established, shifted or transformed through language.
Generally, Sleight of Mouth patterns can be characterized as “verbal reframes” which influence beliefs, and the mental maps from which beliefs have been formed. These patterns provide a powerful tool for persuasion and conversational belief change. This book is about the power of words to be either helpful or harmful, the distinctions that determine the type of impact words will have, and the language patterns through which we can transform harmful statements into helpful ones.
《谈话的力量》已经成为全世界最受欢迎的教授谈话技巧的图书。多数人认为，一些人天生就有说话的天赋，而一些人则没有。事实上，并不存在说话的天赋这一说。善于交谈的人只不过是懂得一些简单的技艺而已，而这些技艺是任何人都可以学会的。运用这本教你的技巧，获得的成功一定会出乎你的意料！艾伦・加纳是美国知名的沟通学咨询专家。他教授过数百期“谈话技巧”培训班，学生数以万计《谈话的力量》基于数百例科学研究以及作者自身20年来教授学生的亲身体验，简洁实用，是社会交往批指南图书中的经典。
This is the most popular book in the world teaching conversational skills. More than a million people have learned the secrets of effective conversation using Conversationally Speaking. This revised edition provides more ways to improve conversational skills by asking questions that promote conversation, learning how to listen so that others will be encouraged to talk, reducing anxiety in social situations and more.
Alan Garner, MA, is a nationally known communications consultant and a longtime teacher. He has taught hundreds of “Conversationally Speaking” workshops and over 5 million copies of his books have been sold worldwide. This book teaches simple skills for doing well socially in everyday language, which is why it has been popular in its various editions for 37 years and has sold almost 1 million copies.
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